CCS has been providing our customers with quality onsite network/systems troubleshooting and repair since 1990. We provide superior personalized services built around creating long and trusting relationships. We employ an experienced staff who are reliable, personable and possess good communications skills. We all strive to represent CCS in the most professional manner. While working for your company we consider ourselves part of your team and will always make decisions, recommendations, or repairs that are both technically sound and fiscally responsible.
We provide our customers with free telephone support on small
issues. If we can fix your problems with a short
call it costs you nothing. For more in-depth support issues, we can often
make the appropriate repairs by accessing your system with secure online remote
services. This method is less costly for you due to the exclusion of
travel and the time and costs associated with it. And of course - when
required - CCS will always do what we do best, come to your place of
business to provide onsite computer repair and networking support to help
keep your business running smoothly.
Listed below is short description of some of the services we offer. We
also list some of the most common questions on our
"FAQ" page.
Please go to our "Contact"
page and use your method of choice to contact us regarding
your needs. We will get in touch with you ASAP. We look forward to
hearing from you.
Support Services
Support Services are the foundation of our business. CCS
offers superior "in-house" and "out-of-warranty" repair of your existing
hardware. We provide your administrators and operators with support they
need to get their job done. Through enduring partnerships - built upon
trust and reliability - we have expanded our business sphere to include the
entire Pacific Northwest. We will provide you with the engineering answers
and technical support needed to form a strong and lasting partnership.
System Analysis
We work closely with businesses and users to develop
systems that accomplish specific business objectives. We will
analyze your current infrastructure and/or domain model to discover if it
adequately meets your needs. We will never recommend anything that does
not make fiscal or technical sense and will always strive to give you the cost-to-production returns that you expect.
System Design
From peer-to-peer networks that only have 2 to 3 users, to multi-site large
networks, we create information systems for our clients that are specifically
designed to provide their administrators and users an environment that is both
productive and cost effective. Only precisely engineered networks can
provide optimal performance while preventing costly downtime.
Project Management
We will assume responsibility for planning, scheduling
and all developmental activities associated with your project - including ongoing
support after completion. CCS has developed many relationships
in both IT and communications and will recommend and partner with the best
local firms to insure that your project is completed on time and on budget.
Network Development
CCS Provides expertise in the implementation and testing of software and
hardware (environments) tailored to your business needs. We will utilize
all existing infrastructure we/you deem sufficient - only adding where required
to deploy the new functionally you desire.
Malware Prevention and Removal
Malicious software that has been designed to damage or
disrupt your computer/network is spreading rampantly
throughout the internet. Malware includes Virus's,
Worms, Spyware and Trojans - although the line between
these infections is getting blurred. We have seen
and dealt with many of these infections. If you
already are infected, we have the tools and skills
needed to disinfect your computer/network before they
cause a major problem for you. Better yet, we can
deploy a layered level of defense that will help prevent
malware from ever entering your network and causing you
problems that put your data at risk and waste your
valuable time and money.
Disaster Recovery
It is still a fact that the majority of small businesses
do not have comprehensive or complete backup and disaster recovery plans.
Given that most of your valued company data is stored on a computer - it is
probably about time that you implement a solid backup strategy with clearly outlined
procedures and documentation. Over the years, we have deployed numerous
backup solutions for our clients. The methods and technology used is constantly
evolving and we have implemented most all of them. Online backup of
critical data is rapidly becoming the method of choice for small to medium size
business due to its low cost of implementation, secure storage, low maintenance,
and centralized management. Be it tape, disk, online backup or a
combination of any or all of them - we will consult with you and decide on the
best method to keep your company data safe and secure.
